Frequently Asked Questions
Find answers to common questions about my virtual assistant services and trainings.
General Questions
A Virtual Assistant (VA) is a self-employed professional who provides administrative, technical, or creative assistance to clients remotely from a home office. VAs can support businesses, entrepreneurs, and individuals with various tasks, helping them save time and increase productivity.
I offer a wide range of services including administrative support (email management, scheduling, data entry), social media management, project management, VA training/coaching, HR support, operation management, live streaming, and more. You can find a detailed list on my Services page.
The best way to get started is to book a free 30-minute consultation with me via Calendly. During this call, we'll discuss your needs, how I can assist, and determine the best service package for you.
My standard working hours are Monday to Friday, 9:00 AM to 5:00 PM WAT (West African Time). However, I am flexible and can adjust to accommodate different time zones and urgent tasks as needed, based on prior arrangement.
Yes, absolutely! I understand that every business has unique needs. I offer customizable packages to ensure you get the exact support you require. We can discuss this during our consultation.
Payment & Pricing
My services are typically charged on a project basis or an hourly rate, depending on the nature and scope of the work. Training programs have fixed prices. All pricing details will be clearly communicated and agreed upon before any work begins.
I accept payments via bank transfer and Paystack for online courses. Other payment methods can be discussed for ongoing services.
Generally, training program fees are non-refundable. Please review the specific terms for each course before enrollment. If you have any concerns, please contact me directly.
Training & Resources
I offer training programs for aspiring Virtual Assistants covering fundamental skills, specialized areas like social media, and advanced strategies. I also provide training for business owners on how to effectively work with VAs. Check out the Trainings page for more details.
Yes, I do! I provide free guides and resources on productivity, VA tips, and business insights. These are available for download on the Trainings page under the "Free Resources" section.
Upon successful completion of a paid training program, your certificate will be made available for download directly from the course page. You will be notified when it's ready.